Our refund and return policy lasts for 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or an exchange. This is done to ensure the protection and fair treatment of all our customers.
There are specific situations where items will not be accepted for a return. These include:
- Products that exhibit signs of wear and tear.
- Products with missing labels or labels that have been tampered with or defaced.
- Products that are soiled or contaminated, unless they have been adequately cleaned.
- Products that have been damaged due to misuse, abuse, improper care, negligence, or accidents (including damages caused by pets).
- Products that have been lost or damaged due to fire, flood, or natural disasters.
- Past repetitive misuse or abuse of our Return Policy.
At any time, please call us at 22.214.171.1245 or Email Us with product questions or concerns.
To ensure fair and consistent application of our policy, HealthChoiceEssential.com reserves the right to determine, in its sole discretion, if a product is eligible for return or refund.
Thank you for your understanding and cooperation. We strive to offer the best services to our valued customers and ensure a seamless shopping experience.